Terms of service
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OVERVIEW
Welcome to MELVÈ! The terms “we”, “us”, and “our” refer to MELVÈ. MELVÈ operates this store and website, including all information, content, features, tools, products, and related services in order to provide you, the customer, with a personalized shopping experience (the “Services”). MELVÈ is powered by Shopify, which allows us to provide the services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important legal information regarding your rights and cover areas such as warranty disclaimers and limitation of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products, you acknowledge that the online store is your preferred location.
To purchase the products or services we offer, you may be required to provide certain information such as your email address, financial, payment, and shipping details. You represent and warrant that all information provided in our store is correct, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else.
SECTION 2 - OUR PRODUCTS
We have made every effort to present an accurate representation of our products and services in our online store. However, please note that product colors or appearance may differ depending on the device used and its settings.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match those shown in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products we offer.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. MELVÈ reserves the right to accept or reject your orders for any reason at its sole discretion. Your order is not accepted until MELVÈ confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your orders carefully before submitting them, as MELVÈ may not be able to accommodate cancellation requests after acceptance.
If we do not accept, change, or cancel an order, we will attempt to notify you via email, billing address, and/or phone number provided at checkout.
Your purchases are subject to return or exchange exclusively according to our refund policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND FINANCIAL INFORMATION
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices displayed in our online store may differ from prices offered in physical stores or third-party platforms.
We may offer promotions subject to separate terms. In case of conflict, promotional terms will prevail.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
You represent and warrant that:
(i) payment information is valid and accurate;
(ii) you are authorized to use the payment method;
(iii) charges will be honored; and
(iv) you will pay all applicable fees, including shipping and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed.
We are not liable for delays caused by carriers, customs processing, or events beyond our control.
Once products are transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, graphics, product reviews, video, audio, and design elements, are owned by MELVÈ or its licensors and are protected by intellectual property laws.
You may use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
Nothing in these Terms grants any license or rights to intellectual property owned by MELVÈ, Shopify, or third parties.
Unauthorized use may violate intellectual property laws.
All rights not expressly granted are reserved by MELVÈ.
MELVÈ names, logos, and branding are trademarks of MELVÈ. Shopify trademarks remain the property of Shopify.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or liability.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating third-party content.
Use of third-party sites is at your own risk.
We are not liable for damages arising from third-party services or products.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
MELVÈ is powered by Shopify, but all transactions are strictly between you and MELVÈ.
Shopify is not responsible for any aspect of transactions, including damages or losses.
You release Shopify from all claims related to your purchase or use of MELVÈ services.
SECTION 10 - PRIVACY POLICY
All personal information submitted is subject to our Privacy Policy [LINK].
By using the Services, you acknowledge and agree to it.
Because Shopify hosts the Services, it may collect and process your data to improve functionality.
Data may be transferred internationally.
Please review our Privacy Policy for full details.
SECTION 11 - FEEDBACK
By submitting feedback, you grant us a worldwide, perpetual, royalty-free license to use it for any purpose.
You confirm you own the rights to your feedback and that it complies with these Terms.
We have no obligation to keep feedback confidential or compensate you.
We may remove content at our discretion.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors or update information at any time, including after order submission.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for unlawful or abusive purposes.
Prohibited actions include hacking, spamming, impersonation, scraping, or violating intellectual property rights.
We may terminate access for violations.
SECTION 14 - AGENTS
Rules apply to any automated systems interacting with the Services.
Agents must identify themselves and comply with usage rules.
We may restrict or block agent access.
SECTION 15 - TERMINATION
We may terminate access at any time without notice.
Certain sections will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
SECTION 17 - LIMITATION OF LIABILITY
MELVÈ is not liable for any damages, including indirect or consequential losses arising from use of the Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify MELVÈ and Shopify against claims resulting from your violation of these Terms or applicable laws.
SECTION 19 - SEVERABILITY
If any provision is unenforceable, the remainder remains valid.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute waiver.
These Terms represent the full agreement between you and MELVÈ.
SECTION 21 - ASSIGNMENT
You may not transfer rights without consent. We may assign rights freely.
SECTION 22 - GOVERNING LAW
These Terms are governed by the jurisdiction where MELVÈ is based.
SECTION 23 - HEADINGS
Headings are for convenience only.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 25 - CONTACT INFORMATION
Questions regarding Terms of Service should be sent to: melveclothing@gmail.com