Shipping policy

Shipping Policy

At MELVÈ, we are committed to delivering your order with care and efficiency. Please find all details regarding order processing and shipping below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with your tracking number.

Shipping Time

Delivery times may vary depending on your location and product availability. As we work with international logistics partners, estimated delivery times are:

United States & Europe: 5–10 business days
International: 7–15 business days

Please note that these are estimates and may be affected by external factors such as customs delays or logistical issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking code by email. Please allow 2–5 days for tracking information to update.

Split Shipments

In some cases, your order may be shipped in separate packages due to dispatch from different warehouses, ensuring faster delivery.

Customs, Duties & Taxes

For international orders, customs fees and import taxes may apply depending on your country’s regulations. These costs are the responsibility of the customer.

Delays

While we strive to meet estimated delivery times, delays may occur due to high demand, logistical issues, or customs processing. We appreciate your understanding.

Incorrect Address

Please ensure all shipping details are correct at the time of purchase. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

MELVÈ is not responsible for lost or stolen packages once delivery has been confirmed by the carrier. If you experience any issues, please contact us and we will do our best to assist you.

Contact

If you have any questions about your order or shipping, you can contact us at: melveclothing@gmail.com.