Privacy policy
General policy disclaimer notice: The materials below are for informational purposes only and do not constitute advertising, solicitation, or legal advice. This template may be translated using automated technology. Translations are provided for your convenience only. Shopify is not responsible for any errors or omissions in any translation. Please read this material carefully and make any necessary modifications. The information contained in these materials may or may not reflect the most recent legal developments. Therefore, Shopify does not guarantee that such information is accurate or complete. You should not rely on this information for any purpose without first seeking legal advice from a qualified attorney in your state or province. The use, access, or transmission of these materials or any links contained herein is not intended to create, and does not constitute, an attorney-client relationship between you and Shopify. Shopify expressly disclaims all responsibility for your use or publication of these materials and any actions taken or not taken based on them.
OVERVIEW
MELVÈ is responsible for this store and website, including all information, content, features, tools, products, and related services, with the purpose of providing you, the customer, with a personalized shopping experience (the “Services”). MELVÈ is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us in any way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we refer to information that identifies or can be associated with you or another person. Personal information does not include anonymized or de-identified data that cannot be used to identify you.
We may collect or process the following categories of personal information, depending on your interaction with the Services, your location, and applicable law:
Contact information including your name, billing address, shipping address, phone number, and email address.
Financial information including credit card and debit card numbers, payment account details, banking information, transaction details, payment methods, and receipts.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us including information you provide when contacting customer support.
Device information including device, browser, network information, IP address, or other unique identifiers.
Usage information including how and when you access or interact with the Services.
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
- Directly from you when you create an account, use the Services, contact us, or provide information in any other way.
- Automatically through your device when you use our Services, including through cookies or similar technologies.
- From service providers when they process data on our behalf.
- From partners or third parties.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
Providing, personalizing, and improving the Services. This includes processing payments and orders, managing accounts, remembering preferences, handling transactions, shipping orders, processing returns and exchanges, and recommending products.
Marketing and advertising. We may send promotional messages via email, SMS, or mail, and display personalized ads based on your activity.
Security and fraud prevention. We use information to detect and prevent fraud, secure transactions, and protect users and the Services.
Communication with you. We may contact you for customer support and service-related communications.
Legal compliance. We may use your information to comply with legal obligations or enforce our policies.
HOW WE SHARE PERSONAL INFORMATION
We may share your personal information in the following situations:
- With Shopify and service providers (payment processing, shipping, analytics, customer support, etc.).
- With marketing and advertising partners to deliver personalized ads.
- When you authorize or request sharing.
- With affiliates or within our corporate group.
- In connection with business transactions such as mergers or bankruptcy.
- To comply with legal obligations or protect our rights.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your data may be shared with Shopify and transferred internationally.
Shopify may use aggregated or anonymized data to improve its services. For more information, please refer to the Shopify Privacy Policy at https://privacy.shopify.com/en.
Depending on your location, you may have rights regarding how Shopify processes your data.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites. We are not responsible for their content, privacy practices, or accuracy. Please review their policies before using them.
CHILDREN’S INFORMATION
The Services are not intended for children. We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us for removal.
SECURITY AND DATA RETENTION
We use reasonable security measures but cannot guarantee absolute security. Data may be retained as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights such as:
- Right to access your data
- Right to delete your data
- Right to correct your data
- Right to data portability
- Right to opt out of marketing communications
Additional rights may apply in the UK and EEA, including:
- Right to object or restrict processing
- Right to withdraw consent
You may exercise these rights by contacting us.
We may need to verify your identity before processing requests.
COMPLAINTS
If you have concerns about how your data is processed, you may contact us or your local data protection authority.
INTERNATIONAL TRANSFERS
Your data may be transferred and processed outside your country. If transferred outside the EEA or UK, appropriate safeguards such as Standard Contractual Clauses will be used.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
CONTACT
If you have questions or wish to exercise your rights, contact us at: melveclothing@gmail.com.